Privacy Policy
Effective Date: 1st October 2024
Introduction
Minupet: Pet Care & Playmates ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you use our app, available on both Google Play Store and Apple App Store.
Information We Collect
- Personal Information: When you register for our services, we may collect information such as your name, email address, phone number, location, and any additional information you provide voluntarily.
- Pet Information: You may also provide details about your pets, including their name, breed, age, and health conditions.
- Usage Data: We automatically collect data about your interactions with the app, such as pages visited, features used, and the duration of use.
- Device Information: Information about your device, such as its model, operating system, and unique device identifiers.
- Location Information: With your permission, we collect location data to match you with pet sitters or other pet owners nearby.
How We Use Your Information
- Community-Based Scheduling: To help you manage your pet's care schedule and connect with community-based pet sitters.
- Pet Matchmaking: To facilitate connections between pet owners for playdates.
- AI Health Support: To provide quick diagnostics and health advice through our AI-powered system.
- Service Improvement: To improve user experience and develop new features based on app usage data.
- Communications: To send important updates, promotional messages, and service-related notifications.
Sharing Your Information
- With Other Users: Your pet’s profile information, including name, breed, and availability for playdates, may be shared with other users within the app.
- With Pet Care Providers: Information such as your location and pet’s care schedule may be shared with verified pet sitters.
- With Third-Party Service Providers: We may share your data with third-party providers who help us with services like data analytics, AI processing, and customer support.
- Legal Obligations: We may disclose your information to comply with legal requirements or to protect our rights and the safety of others.
Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. However, no system can guarantee complete security.
Your Rights
- Access and Correction: You can review and update your personal information in the app.
- Data Deletion: You may request the deletion of your personal information, subject to legal obligations that may require us to retain certain data.
- Opt-Out: You can opt out of receiving promotional messages by adjusting your notification settings in the app.
Children’s Privacy
Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you within the app or by email.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: Support Email
MinuPet’s Standards Against Child Sexual Abuse and Exploitation (CSAE)
At MinuPet, we are committed to fostering a safe, respectful, and secure environment for all users. We take a zero-tolerance approach to any form of child sexual abuse and exploitation (CSAE). To uphold this commitment, we adhere to the following standards:
1. Zero-Tolerance Policy
- MinuPet strictly prohibits any content, behavior, or activity that involves or promotes CSAE in any form.
- Users found violating this policy will face immediate account suspension and be reported to appropriate legal authorities.
2. Proactive Monitoring and Reporting
- Our platform incorporates tools and technologies to detect and remove harmful content related to CSAE.
- We actively collaborate with industry experts, law enforcement agencies, and child safety organizations to ensure timely reporting and action against violations.
3. User Education and Awareness
- We provide resources to help users identify and report potential CSAE-related risks.
- Educational content is accessible through our platform to promote safe interactions and responsible usage.
4. Partnerships with Child Protection Organizations
- MinuPet partners with leading organizations that specialize in combating CSAE to enhance our prevention and reporting capabilities.
- These partnerships ensure we stay informed about the latest threats and best practices in child protection.
5. Reporting Mechanism for Users
- MinuPet offers a clear and accessible reporting feature for users to flag inappropriate content or suspicious behavior.
- All reports are reviewed promptly, and necessary actions are taken to ensure user safety.
6. Strict Data Privacy Protections
- We prioritize the privacy of all users, particularly minors, and adhere to global data protection standards.
- Sensitive information related to CSAE investigations is handled with the utmost care and confidentiality.
7. Regular Policy Updates
- Our CSAE standards are reviewed and updated regularly to reflect evolving threats and advancements in technology.
- Updates are communicated transparently to ensure users remain informed about our safety policies.
By maintaining these rigorous standards, MinuPet strives to create a platform where everyone, including minors, can engage safely and confidently. We encourage all users to join us in our mission to combat CSAE by reporting any suspicious activity and promoting a culture of respect and safety.
For further details or to report a concern, please contact us at: Support Email.
Terms and Conditions
Effective Date: 1st October 2024
1. Use of the App
- Eligibility: You must be at least 18 years old or have parental consent to use this app. By registering, you confirm that all information provided is accurate and up to date.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account login information and are responsible for all activities that occur under your account.
- Acceptable Use: You agree to use the app for lawful purposes only and in compliance with all applicable laws and regulations.
2. Services Provided
- Community-Based Scheduling: The app allows you to manage your pet’s care schedule and find local pet sitters within the community.
- Pet Matchmaking: The app connects pet owners with one another for playdates.
- Pet health assistant: Get pet health guidance with our AI-assisted support system. This service is for informational purposes only and should not be a substitute for professional veterinary advice.
3. User-Generated Content
- Content Ownership: You retain ownership of the content you submit, such as pet profiles, reviews, and messages. However, by submitting content, you grant us a worldwide, non-exclusive license to use, modify, and display this content within the app.
- Prohibited Content: You may not post or share content that is defamatory, harmful, obscene, or illegal.
4. Payments and Subscriptions
- Service Fees: Some features may require payment, either one-time or through subscription. All fees are clearly listed in the app and are non-refundable unless otherwise specified.
- Third-Party Payments: Payment processing is handled by third-party services. We are not responsible for the security or privacy of your payment information with these providers.
5. Limitation of Liability
The app is provided "as is" without warranties of any kind. We do not guarantee the accuracy, reliability, or availability of the app’s features. We are not responsible for any damages resulting from the use of the app, including interactions with other users or reliance on AI health support.
6. Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for violating these Terms and Conditions.
7. Changes to the Terms
We may update these Terms and Conditions periodically. If we make significant changes, we will notify you via the app or by email.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at: Support Email
Additional Articles for Google Play Store and App Store
App Permissions
To provide the full functionality of our services, the app may require access to the following:
- Location: To connect you with nearby pet sitters and other pet owners.
- Camera and Photos: To upload pet photos and other media to your profile.
- Push Notifications: To send you updates about your pet's care schedule and reminders.
In-App Purchases
The app offers premium services, which are available through in-app purchases. The details and pricing of these purchases are provided in the app and are subject to change.
Delete Account
Effective Date: 1st October 2024
How to Delete Your Minupet Account
- Step 1: Open the Minupet app on your device.
- Step 2: Go to your account settings on side bar
- Step 3: Scroll down to find the "Delete Account" option.
- Step 4: Follow the on-screen instructions to confirm the deletion of your account.